We don’t overcomplicate returns.
If it doesn’t fit your truth — send it back.
Return Eligibility
- You can return any unworn, unwashed item within 14 days of delivery.
- Items must be:
- In original condition
- With original tag and packaging
- Not marked, damaged, or altered
We do not accept returns on:
Final sale or discounted items
Washed, worn, or visibly used products
How to Start a Return
- Email us at: returns@thepersonalstudio.com
- Include:
- Your full Name
- Order number
- item(s) you want to return
- Reson for return
- We’ll reply within 24 hours with return instructions.
Return Shipping
- You are responsible for the return shipping cost
- Use a tracked service — we are not liable for lost returns
- Once received and inspected, your refund will be issued within 3–5vbusiness days
We’ll email you when your return is approved and processed.
Exchanges
We currently don’t process exchanges.
If you need a different size or color — return your original item and place a new order.
Important Notes
- Don’t send items back without emailing us first
- All returns must be approved before being processed
- Refunds go to the original payment method only
email us directly at returns@thepersonalstudio.com